Reviews
| angieslist.com/review/4843647 |
Casey is a "Gold Star" employee! He was infinitely resourceful in solving the problem which persisted in my furnace. His intelligence and problem solving were amazing to me. I really felt like my problem mattered, and he kept working 'til the problem was solved! I would recommend Casey and ACI to anyone interested!
Dean came and we were so impressed with his professionalism, manner, helpfulness in answering our questions and engendering trust. We definitely want him again to service any problems we have and to come for regular maintenance.
Our furnace was not heating the house so I called and got Felicia who was so professional immediately I got a call back from a senior tech and just from me explaining to him what was going on he knew what part to order. Within 2 days he showed up and fixed our furnace in 10 minutes. That morning prior to him showing up we received a professional courtesy call from Felicia asking us if a certain time frame window would work for us that afternoon which it did. Best customer service and workmanship we've had for a while. Definitely separates good companies like ACI Northwest from the rest. Thank you Dean for your awesome work performance and professionalism. Thank you Felicia for your stellar consistency and professionalism. Definitely will recommend you to friends and family. Thank you, Linda and Jim.
Superior service received! Customer service was awesome! They were able to send someone out within 24hrs to check out the problem and were able to fix while there. The tech Ryan was very professional, friendly and a pleasure to work with as well! I'm so happy to have heat in my shop again! Thank you!! ????
Very clean, professional and personable. Explained everything in terms we could understand. We couldn't be happier with the service. Highly recommend.
Very knowledgeable and efficient in repairs
Dean from ACI just came and serviced our fireplace. He was very efficient, professional, and very knowledgeable! We will be using this company again!
Technician Ryan was courteous, informative, and efficient - we hope you send him for all future repair needs.
Prompt response, knowledgeable repairman, thorough troubleshooting, identified and repaired issue, communicated process and answered questions to my satisfaction, professional behavior, demonstrated concern for our home wellbeing, communicated options and listened to homeowner input and preferences. Overall good experience.
