Serving the greater
Coeur d’Alene & Spokane area

Skip navigation

EMERGENCY SERVICE

800-767-3027

Here's What Our Clients Are Saying

Definitely will recommend ACI, I have been VERY happy with the services we have received. Thank you!

- Dave & Joan F., Coeur d’ Alene, ID

Always EXCELLENT service.

- Cordelia S., Spokane, WA

Dean did a thorough job of testing out our equipment.

- Jack & Sherrol T.

Great Service! Thanks for such competent and helpful staff.

- Courtney S., Veradale, WA

Dean is an exceptional service man and I believe he gives the company 150%. Sorry we are late in returning this, it was over looked.

- Tom & Judy T., Spokane, WA

The technician was running a little late so he called and kept me informed. He was courteous, efficient and wore shoe covers in the house. We have been ACI customers for years and have been very pleas...

- Mary Jo & Robin S.

You have always provided the highest standard of customer service and care...

- Art Y.

This week we had our Air Conditioner seviced by ACI. Serviceman did an excellent job as
usual. We Thank You!!...

- Wayne M.

My furnace & Heat Pump were purchased from ACI and I have had very good service and a Maintenance Agreement with them for years and have been very satisfied with the service rendered. Keep up the goo...

- VIDELL F. M.

Nick is a very friendly and professional technician, who solved all our issues and concerns with our A/C unit during this visit. Hope to have him again on future visits....

- Michael H.

Dean was one of the greatest technicians I have had in my home, if not the best. Great appearance, nice personality, and did a good job.

- Barbara W., Spokane, WA

Always good service and very informative....

- Florence W.

Nothing required you to work with us as you did to resolve our issues, but you did so anyway. And we are convinced that your dedication to improve our situation is uncommon.

- Gary & Diane E., Sagle, ID

Very professional job, outstanding technician. We are very pleased with the product and insulation. I will recommend ACI to anyone who asks.

- Jay M. and Cinde J., Spokane, WA

Jason Roop was Great!

- Don & Connie C., Worley, ID

Dean arrived with enough spare parts and test equipment to repair, test, and restore my heating system to a safe and reliable unit. Thank you.

- John W. J. Rathdrum, ID

You guys/gals are great. Thanks!

- Janet S., Spokane, WA

We are very pleased with Rob Lillis. He is very professional and would appreciate it if he could be our regular service technician.

- Bill J., Coeur d’ Alene, ID

Tracy is the best. He is quick to arrive and solves the problem on the first call....

- Bary C.

As always Rob did a great job. He’s a credit to the company, professional and personable, a perfect combination for a service tech. Thanks for being there!!!

- Maenita N. W., Coeur d’ Alene, ID

The technician was very knowledgeable and fast. I would recommend him any time.

- Richard A. Spokane, WA

Rob is an excellent worker, to the point, does not waste any company time. You can send Rob back happily in the future. Rob answered many questions.

- Nancy Jo & Doris C., Spokane, WA

I have been a customer for 5 years. They come every 6 months to service our heating and cooling systems. All of the technicians are extremely professional, knowledgable and friendly. They have save...

- Denise T.

Nike was very polite, friendly, and knowledgeable. He did a great job and would recommend ACI to friends and family....

- Dale P.

Great service. Thanks...

- Jerry R.

Dean was thorough and efficient; in addition he was knowledgeable and patiently explained everything to me. I was impressed with his methodical problem solving and NEATNESS.

- Suzanne K., Coeur d’ Alene, ID

Travis was a God send to us. Our furnace went out the day we brought my husband home from the hospital! We were so please to not only get good service, but to get excellent service. He was very polite, caring, professional, and gave excellent service.

- Mr. & Mrs. Lou P., Spokane, WA

Just met Dean today. He is very pleasant and efficient and got the job done quickly. Will have him service our furnace and A/C next time....

- Bob S.

Rob is a very good repair man and projected the highest standards.

- Donald L. S., Colbert, WA

Our appointment was changed because of illness at your business, but we were called early and took the afternoon appointment instead. We had a few inches of snow and none was tracked in as Dean wore things over his shoes to protect the carpet.

- Charles & Glenda D., Spokane, WA

Dean was awesome. Don’t lose this person. All my future business will be with you folks! Thanks again!

- Rick T., Post Falls, ID

Good job. I am more than happy with EVERYONE!!

- Sally L. A., Dalton Gardens, ID

I was impressed that you notified me 2 times to get my FREE inspection, good thing, it had a leak!

- Carolynn S., Coeur d’ Alene, ID

We have had terrific experiences with ACI and, in particular, Dean, who performed the service at our home. Dean provides fantastic service before, during and after an appointment. He confirms in advan...

- George R.

The two technicians that service my HVAC (Dean)and stand-by generator (Tracy)are knowledgeable, always on time and very professional. I look forward to seeing them....

- Ray W.

We had a new Trane furnace installed in the dead of winter (ice & snow all around) and the installation team did a great job. We were so pleased with the job and the ease of installation under such ad...

- Bill J.

....

- Larry C.

View All Testimonials

When your projects demand more, demand ACI.

ACI Northwest is the premier heating & cooling company in the greater Coeur d’Alene & Spokane area. With more than 85 years of experience, we provide our customers with total home comfort and complete peace of mind. We do this through our commitment to professionalism and with a written unconditional one-year money-back satisfaction guarantee on all our residential installations.

Home Depot has chosen ACI Northwest as a partner on all their in-home installations of heating and cooling equipment because of our commitment to our 100% satisfaction written guarantee.

ACI excels at designing, installing and servicing heating and air conditioning equipment. From Idaho to Washington and Montana, no one delivers on the job like ACI Northwest. Call us today.