A Family Business Since 1992

ACI Northwest has served the Coeur d’Alene and Spokane area since 1992, building our heating and cooling division around quality workmanship, honest advice, and a strong commitment to customer satisfaction. Today, we provide residential and commercial service, maintenance, new equipment installation, and full sheet metal fabrication support, giving our customers a single team for projects of every size.

  • Established Local Experience – ACI Northwest has been operating in the region since 1992 and continues to build on decades of heating and cooling experience in both residential and commercial work.

  • Residential & Commercial Expertise – From home installations and retrofit projects to large commercial jobs and tenant improvements, ACI handles a broad range of heating and air conditioning needs.

  • Proven Project Capability – The team has worked on high-profile projects such as the Kroc Center, Silver Mountain Water Park, and Kootenai Cancer Center, along with many smaller local projects.

  • Full-Service Support – In addition to service, maintenance, and new equipment, ACI operates a 19,000-square-foot sheet metal fabrication shop to support custom project needs.

  • Customer-First Approach – ACI emphasizes good, honest advice and competitive pricing, and we aim for 100% customer satisfaction on every project.

Whether the need is big or small, ACI Northwest is built to deliver dependable heating and cooling solutions with the speed, experience, and professionalism you deserve.

(208) 772-9571

CONTACT US

(208) 772-9571

Call Us Anytime or Request a Callback Below

Jason Roop
Jason RoopGeneral Manager
My name is Jason Roop, and I’ve been with ACI Northwest for almost 30 years. ACI Northwest has truly become my home away from home…

My name is Jason Roop, and I’ve been with ACI Northwest for almost 30 years. ACI Northwest has truly become my home away from home. I began my journey here as a technician, and through dedication, a commitment to doing things the right way, hard work, and a bit of luck, I now serve as General Manager in our Service department. I’m genuinely grateful for the incredible team at ACI Northwest, who have made my time here both fulfilling and rewarding.

Felicia Gacia
Felicia GaciaService Coordinator & CSR
My name is Felicia Garcia, and I’ve been with ACI for nearly nine years. I work as an HVAC dispatcher, where I coordinate service calls, manage…

My name is Felicia Garcia, and I’ve been with ACI for nearly nine years. I work as an HVAC dispatcher, where I coordinate service calls, manage technician schedules, and help ensure our operations run smoothly and efficiently. In addition to dispatching, I support our commercial account managers by assisting with day-to-day account needs. I take pride in helping keep our accounts satisfied and well taken care of while maintaining strong communication between our team and our clients.

Lisa Brazle
Lisa BrazleInstall Coordinator & CSR
My name is Lisa Brazle, and I’ve been with ACI Northwest since 2016, starting as an HVAC Dispatcher. Over the years, I’ve had the opportunity…

My name is Lisa Brazle, and I’ve been with ACI Northwest since 2016, starting as an HVAC Dispatcher. Over the years, I’ve had the opportunity to grow within the company into my current role as an Install Coordinator. In this position, I help oversee our residential and small commercial installation teams, ensuring projects run smoothly and are completed to a high standard. I take great pride in being part of a team that consistently delivers quality workmanship and exceptional service to our customers.

Mike Jones
Mike JonesCommercial Accounts Manager
My name is Mike Jones, and I wanted to take a moment to share a bit about my journey with ACI Northwest. Having been part of this organization…

My name is Mike Jones, and I wanted to take a moment to share a bit about my journey with ACI Northwest. Having been part of this organization for over 30 years, I can confidently say that it’s become a place I truly look forward to coming to each week. When I first started as an electrical technician, I was eager to learn and contribute, and through dedication and a firm commitment to doing things the right way, I’ve been fortunate to grow into my current role as a commercial HVAC account manager.

Forest Rak
Forest RakCommercial Accounts Manager
My name is Forest Rak, and I’m reaching out as a Commercial Account Manager with ACI Northwest. I specialize in helping businesses create…

My name is Forest Rak, and I’m reaching out as a Commercial Account Manager with ACI Northwest. I specialize in helping businesses create custom maintenance plans that are tailored to their needs, with the goal of preventing and anticipating HVAC issues before they become disruptions. My aim is to make your experience as smooth as possible by guiding you through your projects from start to finish and eliminating those HVAC headaches before they even have a chance to start.

When I’m not working with businesses to streamline their systems, you can usually find me outdoors, soaking in all that North Idaho has to offer. Whether it’s floating down rivers, exploring hiking trails, or hitting the road on my motorcycle, I love making the most of our beautiful surroundings.

Jason Huss
Jason HussDesign Technician
I’ve been in the heating and cooling industry for over 32 years, including the past 16 years with ACI Northwest. During my time here, I’ve truly…

I’ve been in the heating and cooling industry for over 32 years, including the past 16 years with ACI Northwest. During my time here, I’ve truly enjoyed helping customers find the right balance between comfort and affordability, making sure each solution fits their specific needs. I’m also a proud father of four children and a grandfather to nine grandchildren, which is something I value just as much as the work I do every day.

Jim Kieffer
Jim KiefferDesign Technician
I’m James Kieffer, and I’ve spent more than 30 years in the HVAC industry. I take pride in getting the job done right the first time and bringing…

I’m James Kieffer, and I’ve spent more than 30 years in the HVAC industry. I take pride in getting the job done right the first time and bringing proven experience to every system I service.

Over the years, I’ve encountered just about every situation, which allows me to provide honest recommendations, quality workmanship, and ensure customers feel comfortable and confident in their home or business.

Dean Faias
Dean FaiasField Supervisor, Install & Service
My name is Dean Faias, and I’ve been with ACI Northwest for 23 years. I started as a service technician and, after a short time, moved into technical…

My name is Dean Faias, and I’ve been with ACI Northwest for 23 years. I started as a service technician and, after a short time, moved into technical support for our teams. Today, I supervise both the service and installation departments. I truly believe ACI Northwest has some of the most honest and hardworking professionals in the HVAC industry in our area. I’m proud to be part of such a great team.