Electricians, HVAC Contractors & Water Heater Services in Spokane Valley, WA

Installation

Lynda - Spokane Valley, WA
51 days ago

The installation team, Eric and Chance (not certain this is the 2nd installer’s name is correct), called ahead to let me know they were on the way and approximately how much longer it would be before they arrived and asked if I would prefer them to wear masks due to the Covid pandemic. They set to work as soonest they arrived and worked efficiently. Their mannerisms were good and they were careful not to damage the walls bringing in the equipment. Installation took about 4-5 hrs., which included dismantling my old system and then installing the new one. The cleaned up afterwards, including using a sanitizer to disinfect for any possible corona virus contamination. I’m very pleased with all of the work and professionalism.

Great Service

Katelyn - Spokane Valley, WA
134 days ago

We had a great experience with Ochirtbilgunn Caldwell. He was very friendly and knew exactly what he was doing. He kept us well informed throughout the time he was here. And best of all he got our AC working!

Costco chose the best!

Kim - Spokane Valley, WA
158 days ago

We started having problems with our furnace and decided a replacement was the best course of action. The original company who serviced the repair and came back for another potential repair wasn’t considered, not even for a quote. Needless to say, I was a bit on guard because I knew this was going to be expensive. I did some research on furnaces, contacted Costco, requested a quote and was contacted by ACI. Kevin came out to talk with us about their products and I was completely impressed! My husband had to work so I would be doing all the legwork. I have had salespeople come out for quotes on previous products, like our A/C and Kevin is absolutely the most genuine, non-pushy, authentic representative I have met. I had questions, a lot of them and he had answers for me. He never once tried to “sell me” on anything. He listened to what I wanted and gave me the options to fit. My mom lives with us and I have overly cautious requirements about not letting people upstairs in our house. Kevin was completely respectful of this and I am very grateful. He was also available for questions after and I had a few. He was very responsive, very nice, extremely personable and I’m really happy he was assigned to us. The installation team of Aaron and Eddie finished our installation just today! They were both respectful, professional and worked so quickly the job was finished in around 4 hours. They left the area spotless, also were very respectful of my wishes to not come through the house and I can say we are the very satisfied owners of a brand new, 96% efficient Lennox! Costco chose the perfect company to partner with. They say the most important part of a new furnace is the installation, not the brand name. For us, the most important part of this process was trusting the company and people who came into our home. Kevin, Aaron and Eddie made this easy and painless. ACI, you have terrific employees! I want to thank you so much for the quick installation, great service and understanding of my mom’s needs. Thank you! Kim in Spokane

Great service

Chris - Spokane Valley, WA
159 days ago

Fast service. Arrived before scheduled time and completed work quickly at a reasonable price. Always reliable quality service

Sharon

Sharon - Spokane Valley, WA
205 days ago

Great service today. Technician on time, very polite. I have used ACI for past 15 years. I have summer and winter checkups and have been very satisfied and have had no major service issues with my furnace In 15years, which I believe is due to regular maintenance.

ACI is unmatched in the Spokane/CDA area

Clark - Spokane Valley, WA
205 days ago

We have had nothing short of superb service from ACI over the past 15+ years and highly recommend them. Michael Conley is polite and explains everything in detail and laymen's terms. He shows up when promised and is conscientious while inside the home. Go straight to ACI for heating and A/C service or installation.

One call and done!

sunriseflight - Spokane Valley, WA
327 days ago

Arthur was Great.... explained that my two thermostats were Not connected and found the problem right away. Yes, we feel the price was fair too! ;)

Very professional

Tracey - Spokane Valley, WA
446 days ago

Great service

Perfection!!!

Pamela - Spokane Valley, WA
459 days ago

There aren’t enough positive words to describe our experience with a new furnace install - our installers were polite, efficient, worked incredible together, answered all our questions, cleaned up before they left, and despite being here almost 8 hours they never took a break - we are impressed!

repaired a heat pump air conditioner

Dodson - Spokane Valley, WA
477 days ago

Casey came out in the early evening as an emergency call. Our AC went out, and we were leaving for vacation in the morning. We had a dog that was going to be watched in the home. Casey called to let us know what the time frame that he would be arriving, and when the job ahead of us was running long, he called and gave us an update. He looked a the heat pump and ran a few tests, then promptly fixed it and was super professional about it. He saved our vacation and I would highly recommend him for AC and heating systems.

Great Customer Service

Susan - Spokane Valley, WA
499 days ago

ACI’s service reps worked together as a team to resolve our air conditioning challenges. Both found different issues with the system and returned multiple times to make sure the air conditioning was fixed.

Suzy

Baldwin - Spokane Valley, WA
543 days ago

From start to finish, the experience with ACI was great. Our repairman, Casey, took care of all of our needs promptly with a smile. We will continue to use this company.

Skilled technician

Smith - Spokane Valley, WA
578 days ago

Casey was our technician today for our annual furnace and air conditioner service. He was prompt, polite, and efficient. Last summer our brand new air conditioner was unable to cool the house properly. Casey was able to diagnose and resolve the issue. I am very pleased with my service call today. Thank you Casey.

Great service. Tech knows his “stuff”

Lenhart - Spokane Valley, WA
585 days ago

I have been with ACI FOR OVER 10 years. Service has always been outstanding. Casey is my current rep and as always been very cordial and he”knows his stuff”

Install of air conditioning unit

Nancy - Spokane Valley, WA
597 days ago

Professional awesome people! Would highly recommend!!!

Great service

Chris - Spokane Valley, WA
612 days ago

Very good service. Fast and efficient in problem solving. Bobby knows his stuff and great customer service

Great service and pricing

Carolyn - Spokane Valley, WA
645 days ago

Furnace went out and ACI went out of their way to get new furnace installed quickly. Service techs were great to work with, efficient and cleaned area when they were through. Highly recommend.

Great price, awesome crew!

MaryAnne - Spokane Valley, WA
750 days ago

Great service

Herring - Spokane Valley, WA
765 days ago

Excellent service.

Dru - Spokane Valley, WA
773 days ago

Finally after a particularly bad visits by employees of this company, This was number 1 excellent. This employee brought me back from considering finding another HVAC company to service my furnace. He found out what the real problem was and explained the options. An excellent employee. I would recommend him and think you should clone him to do all of your service calls. THANK YOU!