Reviews
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Local Reviews
Our Reviews by City
Excellent customer service
Hans - Spokane, WA
When Casey of ACI Northwest services our heating/cooling system for the season, he does it with dedication, explains clearly what needs to happen and why, and makes sure it is done completely and well no matter how much effort is required. He puts the customer first and we are left feeling confident that the service he has provided is first rate. Highly recommended.
casey is a real pro
Wright - Cheney, WA
Knowledgeable and Efficient Service
Christie - Spokane, WA
Excellent and well informed service representative. He was thorough and professional. I felt he offered options for repair that could work for me.
Excellent customer service with Casey with ACI
Hewett - Post Falls, ID
Casey is so knowledgeable, and very accommodating and answered all our questions during our serve call. We recommend him 100%. ACI is lucky to have such a great representative of his company.
Casey McCormick
Thompson - Spokane, WA
ACI does an amazing job. They're always so timely with their service and efficient knowing of broad spectrum of product. We bought two heat pumps from them for different properties and also they have helped us with maintenance of a electric furnace in my rental. I can't say anything negative about them. You'll be happy.
Boiler Valve repair
Jansen - Spokane Valley, WA
Casey knew what he needs to do and replaced the 2 valve units in our radiant floor system in no time. He checked out all other aspects of our boiler and flushed the crud out of the water lines. Great guy and very pleasant to work with, I'll have him back in the spring to do a full service on my boiler! Great company, fast service and great prices.
Excellent service and job well done.
Ron - Post Falls, ID
Dean was excellent, explained everything so I understand it. In my opinion he is the best
Linda
Linda - Coeur d'Alene, ID
Friendly timely good salesman for premium service
Awesome company and people
Debbie - Spokane, WA
Great company to work with. The technicians are wonderful and friendly.
Great service and very friendly
Jo - Coeur d'Alene, ID
Thank you!
Amy - Post Falls, ID
Tim Anderson Customer Service Review
Kevin -
Tim provided great service. Quickly diagnosed and repaired the furnace issue in less than 30 minutes.
Great sercice
Patty - Coeur d'Alene, ID
Tim is friendly and polite
Very knowledgeable
Holly - Post Falls, ID
Very happy with the service. Technician answered all my question and also called to let me know he was running late. I appreciated that!
Great Service
Jay - Sagle, ID
Outstanding service
Dean F.
PERFORMED COOLING MAINTENANCE ON TRANE EQUIPMENT
Casey M.
Service Rheem ac
Casey M.
Trane ac service
Dean F.
Repaired electrical at power switch tested checked operation of carrier payne furnace
Dean F.
WENT THROUGH LENNOX THERMOSTAT AND CORRECTED SETTINGS
Dean F.
Went through and corrected settings on Lennox thermostat
Casey M.
Service HP/ A/C trane
Casey M.
Service Heil ac
Casey M.
Ac tune up
Isaac H.
Repaired furnace for Laureen Metcalf and installed new thermostat
Casey M.
Repaired Lennox furnace
Isaac H.
Shah
Dean F.
Dean Faias
Casey M.
Repair Bryant gas furnace
Dean F.
REPLACED COIL SENSOR AND AMBIENT SENSOR ON LENNOX MINI SPLIT
Casey M.
Service Lennox furnace
Dean F.
CHECKED OPERATIONS OF LENNOX HEATPUMP. CHECKED DEFROST OPERATIONS.
Casey M.
Replace gas valve and thermopile on fire place
Dean F.
Checked operations of air scrubber checked bulb style.
Casey M.
Repair of Coleman electric furnace
Casey M.
Check voltage to furnace
Dean F.
REPLACED WATER VALVE IN BYPASS HUMIDIFIER
Tim A.
I diagnosed the possible smell source to the inducer motor and determined the unit is running properly.
Casey M.
Replaced zone valves and air bleed on boiler
Tim A.
I diagnosed and cleaned his dirty flame sensor and got his unit back up and running.
