About ACI Northwest:
Here's What Our Clients Are Saying
The two technicians that service my HVAC (Dean)and stand-by generator (Tracy)are knowledgeable, always on time and very professional. I look forward to seeing them....
- Ray W.
Definitely will recommend ACI, I have been VERY happy with the services we have received. Thank you!
- Dave & Joan F., Coeur d’ Alene, ID
The technician was very knowledgeable and fast. I would recommend him any time.
- Richard A. Spokane, WA
Always EXCELLENT service.
- Cordelia S., Spokane, WA
Rob is an excellent worker, to the point, does not waste any company time. You can send Rob back happily in the future. Rob answered many questions.
- Nancy Jo & Doris C., Spokane, WA
Jason Roop was Great!
- Don & Connie C., Worley, ID
As always Rob did a great job. He’s a credit to the company, professional and personable, a perfect combination for a service tech. Thanks for being there!!!
- Maenita N. W., Coeur d’ Alene, ID
Dean arrived with enough spare parts and test equipment to repair, test, and restore my heating system to a safe and reliable unit. Thank you.
- John W. J. Rathdrum, ID
Just met Dean today. He is very pleasant and efficient and got the job done quickly. Will have him service our furnace and A/C next time....
- Bob S.
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- Larry C.
Dean did a thorough job of testing out our equipment.
- Jack & Sherrol T.
Good job. I am more than happy with EVERYONE!!
- Sally L. A., Dalton Gardens, ID
I was impressed that you notified me 2 times to get my FREE inspection, good thing, it had a leak!
- Carolynn S., Coeur d’ Alene, ID
Dean was one of the greatest technicians I have had in my home, if not the best. Great appearance, nice personality, and did a good job.
- Barbara W., Spokane, WA
This week we had our Air Conditioner seviced by ACI. Serviceman did an excellent job as
usual. We Thank You!!...- Wayne M.
Dean was thorough and efficient; in addition he was knowledgeable and patiently explained everything to me. I was impressed with his methodical problem solving and NEATNESS.
- Suzanne K., Coeur d’ Alene, ID
We had a new Trane furnace installed in the dead of winter (ice & snow all around) and the installation team did a great job. We were so pleased with the job and the ease of installation under such ad...
- Bill J.
You have always provided the highest standard of customer service and care...
- Art Y.
I have been a customer for 5 years. They come every 6 months to service our heating and cooling systems. All of the technicians are extremely professional, knowledgable and friendly. They have save...
- Denise T.
Great service. Thanks...
- Jerry R.
Dean is an exceptional service man and I believe he gives the company 150%. Sorry we are late in returning this, it was over looked.
- Tom & Judy T., Spokane, WA
Our appointment was changed because of illness at your business, but we were called early and took the afternoon appointment instead. We had a few inches of snow and none was tracked in as Dean wore things over his shoes to protect the carpet.
- Charles & Glenda D., Spokane, WA
You guys/gals are great. Thanks!
- Janet S., Spokane, WA
Nothing required you to work with us as you did to resolve our issues, but you did so anyway. And we are convinced that your dedication to improve our situation is uncommon.
- Gary & Diane E., Sagle, ID
Nike was very polite, friendly, and knowledgeable. He did a great job and would recommend ACI to friends and family....
- Dale P.
My furnace & Heat Pump were purchased from ACI and I have had very good service and a Maintenance Agreement with them for years and have been very satisfied with the service rendered. Keep up the goo...
- VIDELL F. M.
Great Service! Thanks for such competent and helpful staff.
- Courtney S., Veradale, WA
Always good service and very informative....
- Florence W.
Very professional job, outstanding technician. We are very pleased with the product and insulation. I will recommend ACI to anyone who asks.
- Jay M. and Cinde J., Spokane, WA
Tracy is the best. He is quick to arrive and solves the problem on the first call....
- Bary C.
Travis was a God send to us. Our furnace went out the day we brought my husband home from the hospital! We were so please to not only get good service, but to get excellent service. He was very polite, caring, professional, and gave excellent service.
- Mr. & Mrs. Lou P., Spokane, WA
Nick is a very friendly and professional technician, who solved all our issues and concerns with our A/C unit during this visit. Hope to have him again on future visits....
- Michael H.
We have had terrific experiences with ACI and, in particular, Dean, who performed the service at our home. Dean provides fantastic service before, during and after an appointment. He confirms in advan...
- George R.
The technician was running a little late so he called and kept me informed. He was courteous, efficient and wore shoe covers in the house. We have been ACI customers for years and have been very pleas...
- Mary Jo & Robin S.
Rob is a very good repair man and projected the highest standards.
- Donald L. S., Colbert, WA
We are very pleased with Rob Lillis. He is very professional and would appreciate it if he could be our regular service technician.
- Bill J., Coeur d’ Alene, ID
Dean was awesome. Don’t lose this person. All my future business will be with you folks! Thanks again!
- Rick T., Post Falls, ID
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