Testimonials

Dean did a thorough job of testing out our equipment. Dean was very pleasant. He was actually in our driveway about fifteen minutes early.

This is why we have had ACI for all these years - for the thoroughness, the pleasantness, the ability to get the job done and the timely manner with appointments. Not to wait hours for no one to show or not even call to let us know when no one was coming.

Dean is an exemplary employee!

- Jack & Sherrol T.

The technician was running a little late so he called and kept me informed. He was courteous, efficient and wore shoe covers in the house. We have been ACI customers for years and have been very pleased with the service they provide.

- Mary Jo & Robin S.

You have always provided the highest standard of customer service and care

- Art Y.

My furnace & Heat Pump were purchased from ACI and I have had very good service and a Maintenance Agreement with them for years and have been very satisfied with the service rendered. Keep up the good work!

- VIDELL F. M.

Nike was very polite, friendly, and knowledgeable. He did a great job and would recommend ACI to friends and family.

- Dale P.

Just met Dean today. He is very pleasant and efficient and got the job done quickly. Will have him service our furnace and A/C next time.

- Bob S.

Great service. Thanks

- Jerry R.

The two technicians that service my HVAC (Dean)and stand-by generator (Tracy)are knowledgeable, always on time and very professional. I look forward to seeing them.

- Ray W.

Always good service and very informative.

- Florence W.

I have been a customer for 5 years. They come every 6 months to service our heating and cooling systems. All of the technicians are extremely professional, knowledgable and friendly. They have saved us thousands in repair bills by catching things before they break. I highly recommend ACI! Money well spent.

- Denise T.

Nick is a very friendly and professional technician, who solved all our issues and concerns with our A/C unit during this visit. Hope to have him again on future visits.

- Michael H.

This week we had our Air Conditioner seviced by ACI. Serviceman did an excellent job as

usual. We Thank You!!

- Wayne M.

We had a new Trane furnace installed in the dead of winter (ice & snow all around) and the installation team did a great job. We were so pleased with the job and the ease of installation under such adverse conditions.

- Bill J.

Tracy is the best. He is quick to arrive and solves the problem on the first call.

- Bary C.

We have had terrific experiences with ACI and, in particular, Dean, who performed the service at our home. Dean provides fantastic service before, during and after an appointment. He confirms in advance, arrives on time, provides a thorough overview of his findings and manages follow-up well. The professionalism is superior. The admin staff is also fantastic. We inadvertently paid an invoice twice that ACI brought to our attention and corrected.

- George R.

I give ACI a 5/5!

- Larry C.

Very professional job, outstanding technician. We are very pleased with
the product and insulation. I will recommend ACI to anyone who asks.

- Jay M. and Cinde J., Spokane, WA

My appointment was at 8am but your staff called and told me the tech was
sick, but some one came around 9am, that was fine. Rob is always very
efficient and professional and he explained the thermostat that I am
interested in, he even went to his truck to show me one. I will buy
one, just not today. You guys/gals are great. Thanks!

- Janet S., Spokane, WA

Good job. I am more than happy with EVERYONE!!

- Sally L. A., Dalton Gardens, ID

The technician was very knowledgeable and fast. I would recommend him any
time.

- Richard A. Spokane, WA

Great Service! Thanks for such competent and helpful staff.

- Courtney S., Veradale, WA

As always Rob did a great job. He’s a credit to the company,
professional and personable, a perfect combination for a service tech.
Thanks for being there!!!

- Maenita N. W., Coeur d’ Alene, ID

Rob is an excellent worker, to the point, does not waste any company
time. You can send Rob back happily in the future. Rob answered many
questions.

- Nancy Jo & Doris C., Spokane, WA

We are very pleased with Rob Lillis. He is very professional and would
appreciate it if he could be our regular service technician.

- Bill J., Coeur d’ Alene, ID

Definitely will recommend ACI, I have been VERY happy with the services we have received.
Thank you!

- Dave & Joan F., Coeur d’ Alene, ID

Rob is a very good repair man and projected the highest standards. I already have recommended ACI to a neighbor! Very pleased! Many Thanks!

- Donald L. S., Colbert, WA

Dean was one of the greatest technicians I have had in my home, if not
the best. Great appearance, nice personality, and did a good job.

- Barbara W., Spokane, WA

Always EXCELLENT service.

- Cordelia S., Spokane, WA

I was impressed that you notified me 2 times to get my FREE inspection,
good thing, it had a leak!

- Carolynn S., Coeur d’ Alene, ID

Our appointment was changed because of illness at your business, but we
were called early and took the afternoon appointment instead. We had a
few inches of snow and none was tracked in as Dean wore things over his
shoes to protect the carpet. He was professional and very
nice. He fixed our furnace, so we have much better air flow and now our
house feels warm at a lower thermostat setting, Thank you for training
your employees how to check out problems on a furnace. We needed help.

- Charles & Glenda D., Spokane, WA

Dean is an exceptional service man and I believe he gives the company
150%. Sorry we are late in returning this, it was over looked.

- Tom & Judy T., Spokane, WA

Dean was awesome. Don’t lose this person. All my future business will
be with you folks! Thanks again!

- Rick T., Post Falls, ID

Dean arrived with enough spare parts and test equipment to repair, test,
and restore my heating system to a safe and reliable unit. Thank you.

- John W. J. Rathdrum, ID

Dean was thorough and efficient; in addition he was knowledgeable and
patiently explained everything to me. I was impressed with his
methodical problem solving and NEATNESS. I know Dean had several
calls before mine and was probably tired and hungry, but he never
complained. I’m an ACI customer for life!

- Suzanne K., Coeur d’ Alene, ID

Travis was a God send to us. Our furnace went out the day we brought my
husband home from the hospital! We were so please to not only get good
service, but to get excellent service. He was very polite, caring,
professional, and gave excellent service.

- Mr. & Mrs. Lou P., Spokane, WA

Jason Roop was Great!

- Don & Connie C., Worley, ID

We would like to take a moment to express our appreciation for your efforts, and the efforts of others at ACI, to solve our furnace and heating problems.

Nothing required you to work with us as you did to resolve our issues, but you did so anyway. And we are convinced that your dedication to improve our situation is uncommon.

We also wish to thank Randy Ashby and Jason Strobel. These young men have integrity, and are honest and courteous. The are quality employees - and the represent ACI exceptionally well.

- Gary & Diane E., Sagle, ID